Location
5 days a week (Remote / Hybrid as required, involving occasional outstation travel); Monday through Friday, with occasional work required on weekends. Availability for 40 hours per week.
About the Role
FIHCR is seeking a Programme Manager, Marketing & Communications to strategise, manage and execute the organisation’s communication strategies, including building and sustaining media relationships; engaging with external stakeholders such as publishers, sponsors, and strategic partners; curating and managing events in collaboration with internal teams and external collaborators; overseeing the FIHCR website; developing key communication content while strengthening FIHCR’s brand positioning and ensuring consistency across all communication materials.
This role requires a blend of strategic thinking, editorial judgement, digital marketing expertise, and strong implementation skills, with the ability to translate complex research and scholarship into compelling, accessible narratives.
Key Responsibilities
Stakeholder Engagement
- Lead media engagement across print, digital, and broadcast platforms, with a focus on long-term brand positioning.
- Identify and create high-impact visibility opportunities such as op-eds, interviews, panel discussions, podcasts, and collaborative media initiatives.
- Develop content for engagement with sponsors, funding partners, and potential investors to communicate the organisation’s vision, impact, and growth opportunities, supporting resource mobilisation efforts.
- Engage with publishers, academic institutions, and other stakeholders.
- Represent the organisation in external forums, networks, and stakeholder interactions to expand partnerships and institutional visibility.
- Support the identification and onboarding of stakeholders, collaborators, and funding partners through targeted engagement and outreach initiatives.
Content Strategy, Creation & Editorial Oversight
- Plan, edit, and publish content across various platforms, including website, blogs, newsletters, social media, and digital platforms.
- Maintain factual accuracy and cultural sensitivity across all communication.
- Coordinate with internal teams, fellows, researchers, and contributors to develop content and facilitate publication of the same on suitable platforms.
Website Management & Digital Presence
- Manage the regular updates and periodic enhancements to website content in collaboration with internal teams and external vendors.
- Support discoverability and visibility through content optimisation and digital best practices.
Newsletters, Blogs & Periodic Publications
- Conceptualise and manage quarterly newsletters with the list of existing and potential donors and key stakeholders in government and the corporate sector.
- Support development of blogs and insight pieces contributed by internal teams, fellows, and collaborators.
- Create annual communications summarising key initiatives, and other periodic communications – LinkedIn newsletters, special editions, event round-ups, etc.
Events Communication & Media Coordination
- Lead the development and design of event collateral.
- Draft and coordinate pre- and post-event press releases.
- Manage live and post-event communication across digital platforms.
- Maintain an organised repository of photographs, videos, and documentation from events.
Digital & Social Media Communications
- Create and manage a content calendar featuring thought leadership, campaigns, and community initiatives across social media platforms.
- Curate and oversee content that highlights FIHCR’s research, projects, events, leadership perspectives, and community initiatives.
- Translate academic and research-led work into engaging, audience-friendly formats while maintaining scholarly integrity; Ensure platform-appropriate storytelling, tone, and formats to strengthen engagement and visibility.
Analytics, Insights & Reporting
- Monitor digital performance across social media and website to understand audience behaviour and content effectiveness.
- Prepare structured summaries and insights for leadership to inform communication strategies and decision-making.
- Use learnings from data and feedback to refine content approaches and campaigns.
Audio-Visual & Long-form Initiatives (Podcasts)
- Explore and coordinate the development of podcasts, video series, or YouTube content featuring FIHCR fellows, scholars, and thought leaders.
- Liaise with external agencies or production partners where required to ensure quality and consistency.
Brand Positioning
- Act as the custodian of FIHCR’s brand identity, including logos, visual language, fonts, imagery, and tone of voice; Ensure all communication reflects the institution’s values, scholarship, and credibility.
- Support long-term brand positioning by developing and implementing a branding roadmap that reinforces FIHCR’s credibility and leadership
Key Competencies and Experience
- Strong writing, editing, and storytelling skills with the ability to translate research into accessible content
- Strategic understanding of digital communications, including content-led marketing and SEO
- Experience in managing websites, social media, and digital publishing platforms
- Brand management and consistency across channels and materials
- Strong networking, coordination, and project management abilities
- Collaboration, the ability to work in a dynamic environment, and in a time-bound manner are crucial
- 6 to 8 years of relevant work experience